With more than 14 Years and over 50 successful implementations, we put the EASI in Dynamics CRM

Growth, the venerable holy grail of long term business success, is essential for any business that has survived the startup phase. No business is stable. Either you are on the way up, or on the way down. Of course that makes driving successful marketing and sales initiatives imperative, but aside from simply measuring overall sales and profitability after the fact through your accounting package, your ability to forecast and predict outcomes before they occur becomes essential.

It's this unique ability that separates Dynamics CRM from the competition. In addition to delivering on all the core features you'd expect from a full featured CRM, it provides powerful predictive insights that allow you to measure overall effectiveness long before your financial suffer. Providing these insights gives you a long view of your ongoing growth efforts as they relate to your overall business strategy, thereby allowing your people to make the granular tactical corrections needed to ensure success.

We provide an unparalleled depth of experience, which allows us to routinely deliver what we believe is the most comprehensive full service offering of combined products and services for Dynamics CRM, from implementation to customization, integration, training, and support.

So, what makes us different from our homogeneous competition?

  • We select our customers as carefully as they select us.
  • We sell software as a necessary prerequisite to the co-creation of quality long term project outcomes.
  • We fully understand that alignment is critical, relationships count, and commitment is everything.
Photo of Scott Moore

Scott Moore

Dynamics CRM Expert

Helping customers build CRM success stories for more than 15 years, Scott knows firsthand what delivering a successful CRM implementation is all about.

Drive Improvements in all aspects of your business

Sales Force Automation

Get your sales force quickly up to speed with the advanced but easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.

Sales professionals who use Microsoft Dynamics CRM are able to:

  • Make the most of every customer interaction, whether it’s in person, over the phone, or via the web.
  • Build and utilize a consistent view of customer information, whether it’s stored in a local database or on a remote system.
  • Access customer history, current activity in addition to product, sales, and service information.
  • Build valuable insight into sales patterns and trends.
  • Access their data in the office or on the road.
  • Configure or modify data collection, views and reporting to meet their unique needs.

Customer Service

Transform your customer service into a strategic asset by developing a 360-degree view of the customer. Your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touch points.

Service Departments benefit from using Microsoft Dynamics CRM to:

  • Build customer satisfaction and loyalty.
  • Automate service processes and manage work more efficiently.
  • Integrate with existing technologies such as current telephony options.
  • Manage every aspect of customer service including cases, service levels, and facilities and resources.
  • Enable customers to help themselves 24×7 through the web.

Marketing

With a CRM solution that is flexible, easy to use, and fits your business you can reduce marketing costs through focused and targeted marketing campaigns. Using Microsoft Dynamics CRM, you can transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. In addition to these benefits, you gain actionable insight into your marketing campaigns, shorten sales cycles and streamline your marketing & sales processes.

Marketers who use Microsoft Dynamics CRM are able to:

  • Personalize email campaigns with the ability to track opened emails and click-through responses, and automatically take care of “unsubscribe” requests.
  • Clean and acquire customer data for use in future marketing campaigns.
  • Report on and analyze campaign performance.
  • Configure or modify data collection, views and reporting to meet unique needs.